FAQs

We facilitate our clients by providing them with 2-D designs via email. It is done to take official approval and let them know what their final product would be like. If you want any changes in the box, you can explain the alterations to us. Our professional team will design the custom boxes that way.

You can order custom packaging boxes, including Eco-friendly Boxes, Rigid Boxes, Bakery Boxes, and Mailer Boxes. Eco-friendly boxes are safe to use. Mailer boxes are best for sending emails to your loved ones. These top-class quality boxes will keep your products safe and secure for a long time. Your products are completely preserved while being shipped. These boxes are available in retail and wholesale both. Display boxes are available for efficiently displaying your products before your customers.

Yes. You are allowed to choose the box material of your own, the quantity of the boxes, and the design on our free 3D design tool. Then, after you upload your creative design, add text and color to the design tool’s background.

We offer a delivery time of about 5-7 business days. The time depends on the delivery location. Special custom and retail boxes may need a few more days to be set up and processed properly. Please keep in mind during busy days, we have bulk orders; therefore, a delay is expected in your order. The delivery time is estimated, and the fastest is shown during checkout. Also, your parcel might be delayed from the courier’s end during extreme weather conditions.

You will receive an email within 24 hours with a digital design of your custom boxes. In addition, it will provide you with a complete look at your boxes.

You are most welcome to bring your unique ideas and print them on the boxes. We have a high-professional team currently using high-tech machinery to make your designs look more presentable. We add logos in the best style font. The prints will remain for a long time and will not fade any time soon.

It depends on how you prefer your box design. Pack Hero offers competitive pricing for your custom boxes. Pricing is done while keeping a few things in mind, including ink printing, box styling, box material, and quantity of the boxes.
You can get discounts if you order a very good box volume. If you want to know more, you can contact our customer care.